Shipping & Returns


All of our collars, leashes and accessories are made to order and can take up to one week to ship. Toys and other non-handmade items will ship within 48 hours of the order being placed. Please understand that once your package leaves our facility, we do not have control over shipping time. We are not responsible for any delays in transit.


Because every collar is made to order and customized to your specifications, we are unable to offer returns or exchanges at this time. If you have any questions before ordering, please don't hesitate to ask - we'd love to help!